FAQ for Business Service Providers

Why should I register for Vehicle Move?

While there are many ways you could advertise your business and get extra work, it usually proves to be a costly experience to work out what works and what doesn’t. Vehicle Move was only designed to help connect your business to customers who need your help in the vehicle logistics/transport industry. So if you are looking for more work, more customers’ and something that truly works. Then register here.

Who can register?

If you are a business that services the vehicle logistics/transport industry, you can register for an account. All you need is a valid Australian Business Number(ABN) or Australian Company Number(ACN) and a current public liability insurance.

How much does it cost?

It is free setup an account and get sent job leads. However, to quote on leads of interest you will need to purchase Vehicle Move quote credits. Each quote credit costs roughly $1. Usually, each job costs between 5 and 10 credits to quote on. You are free to quote on as many jobs as you like and can purchase packs of credits as needed.

What is the quality of these Customer Leads?

Vehicle Mover was specifically designed to help connect customers to the services of a business provider in the vehicle logistics/transport industry. So every customer who lists a job on Vehicle Move and requests quotes from business providers is extremely targeted.

How many businesses can quote on each job?

To give our service providers the best possible chance of winners jobs, we have limited the number of quotes a job can recieve to 4. We believe this give the customer enough quotes while not creating too much competition for you, the transporter.

Can I contact the customer directly to get more information?

You will be provided with the customers contact details after you have submitted a quote. We realise is some cases it would be benificial for you to be able to ask the customer some questions before providing a quote, however this is not how our system operates. We do our best to get as much important information from the customer as possible so that you shouldn't have a problem providing an accurate quote in most cases.

What happens when my quote is accepted?

Once the customer has accepted your quote, you will be bound by your own separate terms and conditions and you will be obligated to carry out the work as you have quoted. Once the job has been completed, simply update the status to “complete”. Following this the customer will provide feedback or a review for your service.

What are the payment options?

We accept VISA and Mastercard

Can I update my profile?

Once you have registered for an account, you can log into to your account and update your business profile settings under “profile.”

How am I matched with job leads?

Vehicle Move uses information that you provide in your business profile to accuratly match you with job leads.